Helping you make better business decisions

Our myAccount online customer portal is the most convenient way to manage your business transactions.

The myAccount online customer portal from McDougall Energy is a powerful and secure business tool that helps you understand and optimize your spending on fuels, lubricants and specialty fluids. By capturing every detail about your product usage and making this data easy to access and analyze, myAccount helps you spot trends, identify improvement opportunities and ultimately, improve profitability.

Watch this video to see how Flanagan Foodservice depends on myAccount to help them operate more efficiently and save money.

Discover the portal’s many benefits:

Comprehensive delivery information: All the details you need about every fuel, lubricant or specialty fluid delivery are loaded onto the myAccount portal – many in real-time – which you can cross-reference with proof-of-delivery slips. For added convenience, you can see the location of each delivery as a pinpoint on a live Google map while gaining an overview of key fuel-usage metrics on the home page dashboard. With just a few clicks, you can sort your delivery data by various criteria: order number, delivery number, invoice number and date – even down to the level of the individual vehicle or tank filled. Then, it’s easy to generate reports as PDF files or export the data as .csv files which you can easily review and manipulate in Excel.

Speedy access to invoices: In seconds, myAccount enables you to search invoicing data by invoice number, delivery location, date and product type, then export this information as a .csv file for easy analysis in an Excel spreadsheet. Statements are posted to the portal in real-time, and both statements and invoices are easy to print for your records.

Account status at a glance: myAccount’s home page clearly displays your McDougall Energy account balance, together with your previous payment, new charges, and the due date of your next payment.

Versatile portal access: Recognizing that different members of your team require different types of information, myAccount is preconfigured with a range of access types. It’s very easy to assign or adjust these permissions, and run security reports confirming current user access levels. As your staffing changes, you can add or remove portal users in mere seconds.

• myAccount Customer Portal FAQs

  What is myAccount?

  The myAccount customer portal is a powerful and secure business tool that helps you manage and optimize your spending on fuels, lubricants and specialty fluids from McDougall Energy. By capturing every detail about your product usage and then making this data easy to access and analyze,  myAccount helps you save money and operate more efficiently, keeping your business moving forward.

  How will signing up for myAccount help my business?

  To learn about the overall benefits of the portal, download this sell-sheet.

  How do I sign up for myAccount?

  To register, you must be a McDougall Energy customer. The myAccount portal sign-up page can be found here. Have an invoice or account statement handy, then click on ‘Sign Up,’ fill in the required fields, and submit. (When entering your ‘Customer Name.’ it is character sensitive and must exactly match how it appears on your invoice.) You will then receive an email with a verification link. Once the account has been verified, you can log in.

  Should you require any assistance or have any questions, you can contact McDougall Energy at portalsupport@mcdougallenergy.com . You can also ask your Territory Manager to take you through a step-by-step demonstration of myAccount.

  How do I access myAccount?

  Simply visit our website at www.mcdougallenergy.com and click on ACCOUNT LOGIN in the top right corner. Or, just click here.

  What happens if I forget myAccount login email and/or password?

  If you forget your login email, you need to email portalsupport@mcdougallenergy.com  for technical support. You can reset your password by clicking the “Reset my password” button on the Sign In page.

  Can I make a payment to my account online?

  Paying your account through myAccount is not currently available.

Click here to register for myAccount

For questions about myAccount, please contact
E: portalsupport@mcdougallenergy.com 
TF: 1-800-461-0512